General informations

For entry into Europe, the valid identity card is sufficient, for all other countries it is necessary to be in possession of the valid passport and where also the consular visa is indicated. We remind you that the documents for the expatriation are personal, so every passenger will be solely responsible for their validity and fitness. Travel Well relies on any possible economic consequence and not (missed departure, travel break, etc.) due to irregularities of passports and identity cards.

Information about foreign countries regarding the health security situation and the documents required for access to Italian citizens is provided by the Ministry of Foreign Affairs via the website www.viaggiaresicuri.it or by telephone number 06 49 11 15. We recommend consult these sources before proceeding to confirm the group and even before leaving.

Breakfast is usually continental (except where otherwise specified) buffet or served and includes hot drinks, bread and / or sliced cheese, butter and jam. The type of meals served to the local and local groups where they are served may differ from what is expected of the rest of the customers.In restaurants or hotels lunch is usually served between 12.00 and 13.30, dinner between 19.00 and 20.30, unless otherwise specified in the booking voucher.It is very important to observe the times with punctuality. In case of a delay, contact the restaurant or hotel where the group is expected. Excessive delays may result in the supplier being unable to provide the service and the meal will be charged. Every restaurant and hotel is not obliged to serve the table tap water or demineralized in carafe. Unless otherwise specified, Travel Well assumes no responsibility for the supply of such drink. Presence in the group of persons suffering from celiac disease, with food intolerances or cultural / religious reasons can not eat some foods, must be reported well in advance.Not all hotels and restaurants are organized for special meals. It is possible that supplements for substitute foods or the need to bring proper foods are required.

Quotes are expressed in €, VAT included according to D.P.R. 633/2 and in case of VAT increase prices will have to be adjusted. All odds are valid for groups of at least 20 participants. For lower-tier groups, supplements may be required. They include a gratuity in a double room for every 25 paying people, including drivers. Quotes do not include: - Line / Low cost, transport and various types of transfers, unless otherwise specified. - Airport taxes and charges, fuel adjustment. - Drinks at meals / Porter / Exercise / Luggage Abundance / Extra of all kinds - Optional excursions and Entrances to museums / villas / monuments / archaeological sites - Possible tourist tax, to be paid directly on site. - Any entry visas. - Registration fee - Cancellation Insurance - Everything not expressly stated in the "quota includes".

The websites containing reviews are free and free of checks, so they will not be considered reliable because it is not possible to verify their origin. TRAVEL WELL does not accept after confirmation of any service, any partial or total cancellations due to negative reviews found on the internet. Please refer to the General Terms and Conditions published at the end of this catalog at point 10 "Tour of the Tour".

Despite careful care in choosing hotels of various categories, let us remember that the official classification of hotel facilities is assigned by the local competent bodies and does not always correspond to the quality of the official international standards. More information on the various facilities can be requested at the time of your interest. Adults' accommodation is available in double and single rooms, subject to availability. Some hotels have non-separable double beds and sometimes for groups of adults, it is not possible to accommodate triple and / or quadruple rooms. Before the group arrives, it is necessary to receive the room division and the complete list of all participants with: name, surname, place and date of birth to speed up check-in upon arrival. For some facilities the list is mandatory, pending the nn acceptance of the group. In some facilities, breakfast and meals can be arranged in several shifts.

For stays of one night there is a supplement, the amount of which will be communicated at the time of the offer. always in the bidding phase, supplements will be provided for requests made at certain times of the year, such as long week ends, civil and religious holidays, periods of fairs, special events, ect.

Some states or cities have long applied the residence tax. In some offers, the residence tax will be included in your bill / bill and will be payable on Travel Well. For travel to Italy and some European capitals, the city tax will be shown separately when booking, and will have to be paid directly to the hotel by the group upon check-in. The amount of the stay tax is always understood per person per night and is not recognized as gratuitous.

For special urgency procedures, or any changes to the original reservation, changes will be charged for variationes . It is indispensable for the Parent to correct travel documents if the number of participants indicated is not true.

• In most cases, the number of people indicated on vouchers will be used for issuing the invoice. There are services such as meals in the restaurant, for which the only document attesting the final participant number is exclusively the voucher delivered at the time of service delivery, which can not be verified or refuted later.
• However, there are several hotels and restaurants billing based on the last R / list received or accepting variations only if they arrived at least 48 hours before arrival.
• It is possible that hotels and restaurants charge up to 100% of the cost of late arrival or late cancellation service.
• Ferry, boat, aircraft or train bookings are valid for the various carriers. It is difficult to retrieve non-match tickets.
• We do not accept any objections to invoices that have expired 20 days after the date of the invoice, after that time we are authorized to make payments and therefore not be able to recover any kind of dispute.